CANCELLATION POLICY

Welcome to Adoravibe, proudly operated by Milestone It Solutions. We are dedicated to offering you a reliable and pleasant shopping experience. For the purpose of this policy, the terms “we,” “us,” and “our” indicate Milestone It Solutions, and “you,” “your,” and “user” denote our valued shoppers. We understand that shopping preferences can change, so this policy explains how you can cancel an order with ease.

Cancelling Orders Before Shipment

You can cancel your order within 24 hours of placing it or any time before it has been shipped, whichever comes first.

To request a cancellation, please reach out to our customer support team via email.

For orders that qualify, we will process a full refund to your original payment method within 5–7 business days.

Orders Already Shipped

We’re unable to process cancellations for orders that have already been shipped. However, you can submit a return request after delivery, following the instructions in our Return & Refund Policy.

Modifying Orders

We currently do not allow changes to items, quantities, or shipping addresses after an order has been placed. If you wish to make adjustments, you’ll need to cancel the order (if it qualifies) and place a new one.

Contact for Cancellations

For cancellation inquiries or assistance, please reach out to our support team at: Milestoneitsolutions1@gmail.com

We appreciate your trust and understanding. If you have any further questions or need guidance, our team is here to help.