PRIVACY POLICY

At Adoravibe, operated by Milestone It Solutions, protecting your privacy is fundamental to the way we do business. We value your personal information and handle it with care, transparency, and a strong sense of responsibility. Any data you provide is collected only to give you a safe and trustworthy shopping experience.

In this document, the terms “we,” “our,” or “us” refer to Milestone It Solutions, while “you,” “your,” “user,” or “users” refer to individuals visiting or making purchases through Adoravibe. This Privacy Policy describes how we collect, use, and safeguard your personal details. By browsing or using our services, you acknowledge and agree to these practices. If you disagree with any section of this policy, we recommend refraining from using our platform.

Information We Collect

To improve your browsing experience and offer tailored services, we may gather the following types of data:

1. Personal Details:

  • Your name, email address, and phone number for communication
  • Billing and shipping addresses to process deliveries
  • Payment information required to complete your orders securely

2. Browsing and Interaction Data:

  • Details about previous purchases, product choices, and site activity
  • Information on how you move across product listings, featured categories, and site pages

3. Device and Technical Information:

  • IP address, browser version, and device type used to access our website
  • Location information if you allow access on your device
  • Data on how you engage with the platform to boost security and user experience

4. Cookies and Tools:

  • Technology that customizes your browsing journey
  • Features that guide you toward recommended items relevant to your interests


How We Use Your Information

Your information is collected and utilized for the following reasons:

  • Order Fulfillment and Support: To process purchases and respond to your inquiries effectively
  • Customized User Experience: To tailor recommendations and improve your overall interaction with our platform
  • Marketing and Updates: To send offers or service updates if you have opted in to receive them
  • Fraud Detection and Security: To identify unusual activity and maintain the integrity of the website
  • Legal and Regulatory Compliance: To satisfy necessary legal, financial, or tax obligations


Sharing Your Information

We respect your trust and do not trade or sell your personal data. Your information may only be shared in these circumstances:

  • With trusted service providers like delivery partners or payment processors who assist in fulfilling your orders
  • With legal or government bodies if we are legally obligated or to help prevent fraudulent activity
  • With verified business partners, solely for providing services under strict confidentiality agreements


Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to understand site traffic, improve your browsing experience, and suggest personalized products. You can adjust or disable these preferences at any time in your browser’s settings.

Data Storage and Security

We store your personal details using strong technical and administrative measures such as SSL encryption, secure hosting, and limited access controls. While we prioritize your privacy and security, no digital system can promise complete protection against risks.

Data Retention

We keep your personal information for 8 to 12 months after your most recent interaction with our website unless a longer period is legally required for tax, accounting, or compliance purposes.

Your Rights and Choices

You remain in full control of your data. You may:

  • Access or modify your personal details at any time
  • Request the removal of your information, provided it complies with legal guidelines
  • Opt out of marketing or promotional emails
  • Adjust or disable cookie settings directly in your web browser


Children’s Privacy

Our website is created for customers who are 18 years or older. We do not intentionally request or maintain data from minors. If we find that information from an underage user has been collected, we will delete it promptly.

Third-Party Links

You may find links on our platform that lead to external payment services or third-party providers. We do not manage or oversee their privacy policies and suggest that you review their terms before sharing personal information with them.

Changes to This Privacy Policy

We may revise our Privacy Policy from time to time to reflect updates in our operations or in compliance with new regulations. Any modifications will be posted on this page, and continued use of our platform after updates will signify your acceptance of the new terms.

Consent

By using our website, you agree to the collection, processing, and use of your data as described in this Privacy Policy.

Contact Us

If you have any questions, requests, or concerns about how we manage your personal information, please contact us at: Milestoneitsolutions1@gmail.com